Collingwood Batchellor Reviews
(Rated by 7 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.4
- Customer Service4.0
- Price & Quality4.0
- Shipping & Delivery5.0
- Return Policy4.3
Recent Customer Reviews (7)
Nicole Price
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Vick Labrecque
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Lucas Brown
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Jason Dame
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Ólöf Valtýsdóttir
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Alexander Ryan
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Leota White
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Collingwood Batchellor Pros & Cons
Pros
1
Quality Assurance: Each piece is hand-picked by expert buyers ensuring quality craftsmanship alongside practicality for everyday use.
2
Personalized Style Support: The team helps customers select furnishings that reflect personal style while enhancing lifestyle functionality—helping bring home visions to life.
3
Convenient Shopping Experience: Ample parking at physical locations combined with secure online ordering options makes shopping easy for all customers.
4
Reliable Delivery Service: Trusted carriers handle deliveries with clear communication on expected delivery times; customer support is responsive regarding any issues like shortages or damages.
5
Established Reputation: Over 50 years as a family-run furniture retailer, maintaining core values since 1968, which suggests reliability and trustworthiness.
6
Wide Selection: Offers a broad range of furniture including beds, mattresses, living and dining room pieces across multiple locations in Surrey, Sussex, and Kent.
7
Quality Products: Customers praise the well-made furniture that is admired for its design and durability.
8
Customer Service: Positive reviews highlight efficient staff who are helpful with orders and communication about product availability.
9
Convenient Facilities: Stores offer easy parking and even cafes at some locations enhancing the shopping experience.
CONS
1
Delivery Times: Some customers have reported longer-than-expected delivery periods which could be inconvenient.
2
Claims Process: Any issues with damaged or missing merchandise require prompt reporting via phone or email; this might be seen as an extra step for customers needing quick resolutions.
Collingwood Batchellor Features and Benefits
Features
Prices shown in pound sterling including UK VAT
Prices are shown in pound sterling (£) and include UK VAT at the prevailing rate unless otherwise stated.
Clearance items
Up to 50% off on ex-display or end-of-line sofas, beds, and dining furniture, available both in-store and online.
Wide Variety of Furniture Styles and Options
Extensive range of furniture collections designed to suit every taste and budget, including sofas, chairs, recliners, dining and living room furniture, beds, mattresses, and bedroom furniture.
Trusted Brands
Stocks well-known brands such as G Plan, Parker Knoll, Stressless, Sleepeezee, Sealy, Hypnos, and Harrison Spinks.
Comprehensive Home Furnishings
Provides homewares like tableware, soft furnishings, linens as well as flooring options including carpets, rugs and vinyl.
Expertise with Heritage
Over 50 years of experience since founding in 1968, combines rich heritage with expert knowledge to guide customers.
Customer Service Commitment
Knowledgeable staff available online or in spacious showrooms (e.g., 10,000 sq ft in East Grinstead) to inspire and advise throughout purchase journey.
Quality Assurance
Each piece hand-picked by expert buyers ensuring quality craftsmanship alongside practicality for everyday use.
Personalized Style Support
Team helps customers select furnishings that reflect personal style while enhancing lifestyle functionality, bringing home visions to life.
Convenient Shopping Experience
Ample parking at physical locations combined with secure online ordering options makes shopping easy for all customers.
Reliable Delivery Service
Trusted carriers handle deliveries with clear communication on expected delivery times; customer support responsive regarding issues like shortages or damages.
Established Reputation
Over 50 years as family-run furniture retailer maintaining core values since 1968, suggesting reliability and trustworthiness.
Wide Selection
Broad range of furniture including beds, mattresses, living and dining room pieces across multiple locations in Surrey, Sussex, and Kent.
Quality Products
Well-made furniture admired for its design and durability.
Customer Service
Efficient staff helpful with orders and communication about product availability.
Convenient Facilities
Easy parking and cafes at some locations enhancing the shopping experience.